Contact Us

Contact Us

We’re Here to Help

Thank you for visiting LowFareMatch.com.

LowFareMatch is a flight search and travel-provider comparison platform. Whether you have a question about using our website, want to report an issue with our comparison experience, have a privacy request, or are interested in working with us, you can reach the appropriate team using the contact information below.

To help us respond efficiently, please contact the email address that best matches your enquiry.

General Enquiries

For general questions about LowFareMatch, our services, business enquiries, or other matters that do not fall within one of the categories below:

Email: contact@lowfarematch.com

Website & Platform Support

If you need assistance using LowFareMatch or want to report a technical issue with our website, flight search, provider comparison, or outbound links:

Email: support@lowfarematch.com

When contacting our support team, it may be helpful to include information such as your searched route, travel dates, the provider you selected, and a description or screenshot of the issue.

Please do not send payment-card information, passwords, or other sensitive financial information by email.

Complaints

We take concerns regarding the LowFareMatch platform seriously.

If you would like to submit a complaint concerning our website, comparison experience, displayed information, provider links, advertising, or another aspect of LowFareMatch:

Email: complaints@lowfarematch.com

To help us understand your complaint, please provide as much relevant information as reasonably possible, including the date of the issue, search details, provider involved where applicable, and a description of your concern.

Privacy Enquiries

For questions or requests concerning privacy, personal information, cookies, or applicable data-protection rights:

Email: privacy@lowfarematch.com

Depending on applicable law, privacy requests may include requests relating to access, correction, deletion, or other rights concerning personal information.

Please see our Privacy Policy and Privacy Choices pages for additional information.

Already Booked a Flight?

LowFareMatch is a flight search and travel-provider comparison service.

If you selected a provider through LowFareMatch and subsequently completed a reservation on that provider's website, your booking was made with the airline, online travel agency, or other travel provider you selected.

LowFareMatch does not have access to reservations made with independent third-party providers and generally cannot:

  • Issue or reissue tickets
  • Modify a reservation
  • Change passenger details
  • Change flight dates
  • Select seats
  • Process cancellations
  • Approve or process refunds
  • Provide airline check-in assistance
  • Manage baggage requests

For these matters, please contact the travel provider with whom you completed your reservation.

Your booking confirmation email or payment record should normally identify the company responsible for your booking.

Didn't Receive Your Booking Confirmation?

If you completed a purchase after leaving LowFareMatch but have not received confirmation, first check your email inbox and spam or junk folder.

You should then contact the provider where you entered your payment details and completed the transaction.

LowFareMatch does not issue booking confirmations or airline tickets for reservations completed with third-party providers.

If you are unsure which provider you selected, you may contact support@lowfarematch.com with information about your LowFareMatch search. We may be able to help you identify the provider you clicked through to where sufficient information is available, but we cannot guarantee access to or control over the provider's reservation records.

Fare or Price Concerns

Airfares and availability can change rapidly.

If a price shown during your LowFareMatch experience differs from the price subsequently displayed by a travel provider, you are under no obligation to complete the transaction.

You can return to LowFareMatch and compare other available providers.

If you believe a fare, provider link, or other information displayed on LowFareMatch is inaccurate, please report it to:

support@lowfarematch.com

Please include the route, dates, provider, approximate time of your search, and a screenshot where available.

Travel Provider & Partnership Enquiries

Airlines, online travel agencies, travel technology companies, and other eligible travel businesses interested in working with LowFareMatch may contact:

contact@lowfarematch.com

You can also visit our Partner With Us page for additional information.

Important Security Information

LowFareMatch will never require you to email your complete credit or debit card number, CVV/security code, online banking password, or account password.

Do not send sensitive payment credentials through any of the email addresses listed on this page.

If you receive suspicious communication claiming to represent LowFareMatch, please contact support@lowfarematch.com through the address published on this website.

Corporate Information

LowFareMatch.com is operated by:

R.A.N Technotonics Private Limited
Company Number: U72300UR2014PTC001287
Registered Office: 60 Raipur Road, Dehradun, Uttarakhand 248001, India

Contact Directory

General & Business Enquiries:
contact@lowfarematch.com

Website & Platform Support:
support@lowfarematch.com

Complaints:
complaints@lowfarematch.com

Privacy & Data Protection:
privacy@lowfarematch.com


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